Farm Framed Florals LLC Returns Policy

Last updated: March 11, 2025

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 30 days of purchase. You can return your product for store credit or a different product.

Please note: Farm Framed Florals Return Policy We take great care in creating and packaging our pressed flower artwork to ensure it arrives safely and meets your expectations. However, if you encounter any issues with your order, please review our return policy below: Returns & Exchanges - Due to the handmade and delicate nature of our products, all sales are final. We do not accept returns or exchanges. - If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. We will work with you to resolve the issue, which may include a replacement or store credit. Cancellations - Orders may be canceled within 24 hours of purchase. After this period, we begin processing your order and cannot guarantee cancellation. Custom & Commissioned Artwork - All custom and commissioned pieces are non-refundable and cannot be returned or exchanged. Before finalizing a commission, we will provide progress updates to ensure your satisfaction. Lost or Stolen Packages - Once an order has shipped, we are not responsible for lost or stolen packages. If you experience an issue with delivery, please contact your local postal service or carrier for assistance. - If you have any questions about your order, feel free to reach out to us at christine@farmframedflorals.com. We're happy to help!

Return Process

To return an item, email us at christine@farmframedflorals.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least Please allow 3-5 business days for processing refunds after we receive the returned item. days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at christine@farmframedflorals.com